Privacy Policy

1. Who we are

Helixis Clinic is a trading name of Natural Healing Group Ltd, a company registered in England and Wales.

We are currently in the process of registering with the Care Quality Commission (CQC) and are not yet providing regulated clinical services.

For the purposes of data protection law, Natural Healing Group Ltd is the data controller responsible for your personal data.

2. What information we collect

At this stage, we may collect and process the following information:

  • Name
  • Email address
  • Any information you voluntarily provide when registering interest

We do not currently collect or process medical or sensitive health data through this website.

3. How we use your information

We use your information to:

  • Respond to enquiries
  • Manage expressions of interest in our services
  • Provide updates about our clinic launch
  • Improve our website and communications

We do not use your data for automated decision-making or profiling.

4. Legal basis for processing

We process your personal data under the following lawful bases:

  • Consent – where you provide your details to join our waiting list or receive updates
  • Legitimate interests – to manage enquiries and prepare for service launch

You can withdraw your consent at any time.

5. How we store your data

Your data is stored securely using appropriate technical and organisational measures to protect against unauthorised access, loss, or misuse.

We retain your data only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

6. Sharing your data

We do not sell or rent your personal data.

We may share your data with trusted service providers who help us operate our website or manage communications, under strict confidentiality agreements.

7. International transfers

Where data is processed outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.

8. Your rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

9. Cookies

Our website may use cookies to improve user experience and analyse website performance.

You can control cookie preferences through your browser settings.

10. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: hello@helixisclinic.co.uk
Address: 12a Montpellier Parade, Harrogate, England, HG1 2TJ

11. Updates to this policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.